Which Side Do Labels Go in the Printer? Quick Guide (2026)
Our top picks, compared:
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Avery L7163 QuickPEEL Address Labels (A4, 14 per sheet)
- Format
- 99.1 x 38.1mm, 14 per A4 sheet
- Type
- Laser and inkjet compatible
- Pack size
- 250 sheets (3,500 labels)
- Resolution
- N/A
- Connectivity
- N/A
Brother QL-820NWB Label Printer
- Format
- N/A
- Type
- Direct thermal
- Pack size
- N/A
- Resolution
- 300 dpi
- Connectivity
- USB, Wi-Fi, Bluetooth
Loading a label sheet the wrong way means printing on the backing and wasting both the sheet and the ink. There is no universal loading direction because it depends on the printer type, model, and paper path. Once you know how your printer feeds paper, you can orient label sheets correctly every time.
The Quick Answer
Here is a quick reference:
| Printer Type | Tray Type | Labels Go… |
|---|---|---|
| Inkjet (rear feed) | Back tray / vertical slot | Face up, top edge first |
| Inkjet (front tray) | Front cassette | Face down, top edge towards printer |
| Laser (front tray) | Main paper cassette | Face down, top edge towards printer |
| Laser (rear/manual feed) | Manual feed slot | Face up, top edge first |
| Thermal (desktop) | Roll or fanfold | Printable side up (facing print head) |
| Thermal (handheld) | Internal roll | Printable side out (facing thermal head) |
Not sure which category your printer falls into? Do the 30-second test below.
How to Test Your Printer’s Label Orientation
This simple test helps you avoid wasting a label sheet when using a new printer. It takes about 30 seconds:
- Grab a plain sheet of A4 paper
- Draw a big arrow on one side pointing upward and write “THIS SIDE” next to it
- Load it into the tray the way you’d normally load paper, and note which way the arrow faces
- Print a few lines of text
- Check which side of the paper the text printed on
Load your label sheet so the label side faces the same way as the printed side of the test page.
Inkjet Printers
Rear Feed Tray (Most Common for Home Inkjets)
If you have an HP, Epson, or Canon inkjet at home, it may have a rear paper feed: the tray that stands vertically at the back. Paper goes in from the back, curves over the print head, and comes out face up at the front.
Labels go: face up, top edge first (into the printer).
The label side faces you as you slot the sheet into the back tray. The top of the label goes downward into the feed slot first.
Printers that typically work this way:
- HP Envy series
- HP DeskJet series
- Epson Expression Home series
- Canon PIXMA TS series (rear tray models)
Front Cassette Tray
Higher-end inkjets and multifunction printers often have a front-loading paper cassette instead. Paper feeds from the bottom of the cassette, goes through the printer, and comes out the top.
Labels go: face down, top edge towards the back of the printer.
The label side faces the bottom of the cassette. This may feel counterintuitive, but it follows the cassette’s paper path.
Printers that typically work this way:
- HP OfficeJet Pro series
- Epson EcoTank series (some models)
- Canon PIXMA G series
Dual-Tray Printers
Some printers have both a rear feed and a front cassette. If your printer supports labels in both trays, the rear feed is usually the better choice because its straighter paper path reduces the chance of labels peeling up and jamming. Check the printer manual for any model-specific restrictions.
Laser Printers
Main Paper Cassette
Most laser printers have a front or bottom cassette. Paper feeds upward through the fuser, which uses heat to bond the toner, and exits face down on top.
Labels go: face down in the cassette, top edge towards the printer.
Important: Only use labels rated for laser printers. The fuser reaches 150-200°C, and standard inkjet labels can melt. Check for “laser compatible” or “laser safe” on the packaging before feeding labels through the printer.
Printers that typically work this way:
- HP LaserJet series
- Brother HL series
- Samsung/HP Xpress series
- Canon i-SENSYS series
For more on laser printer advantages, including label printing, see our dedicated guide.
Manual Feed / Bypass Tray
Many laser printers have a manual feed slot, sometimes called a bypass tray, on the front or side. It is often the better option for label sheets because the straighter paper path reduces the risk of jams.
Labels go: face up, top edge first.
Important: Select “Manual Feed” or “Multi-Purpose Tray” in your print settings. Otherwise, the printer will try to grab paper from the main cassette instead.
Thermal Label Printers
Thermal printers work differently. They use a heated print head on specially coated thermal paper instead of ink or toner. The printable surface must touch the print head directly.
Desktop Thermal Printers (Roll Labels)
For DYMO LabelWriter, Brother QL, Rollo, and MUNBYN:
Printable side faces the print head (usually upward).
When loading a roll:
- Open the label compartment
- Place the roll so labels unwind with the printable side facing up
- Feed the end through the guides and out the front
- Close the compartment
How to tell which side is printable: Scratch the label surface with your fingernail. The thermal-coated side will show a dark mark from the friction heat, while the other side will show nothing. Use this test when loading an unfamiliar brand of labels.
Desktop Thermal Printers (Fanfold Labels)
Fanfold labels, supplied in a zigzag-folded stack, feed from behind or below the printer:
- Place the stack behind the printer
- Feed the first label through the rear slot, printable side up
- Check that the print appears on the top surface as the label exits the front
Handheld and Portable Label Printers
For portable Bluetooth label printers (Phomemo M110, Niimbot B21, etc.):
The roll loads internally with the printable side facing outward, towards the thermal head.
Every model is slightly different, so check the diagram printed inside the label compartment. If the roll is loaded incorrectly, the printer will produce blank labels. Use the scratch test if the printable side is unclear.
A4 Label Sheets: Types and Handling
Peel-Off Label Sheets (Avery, Herma, Label Planet)
A4 sheets have die-cut labels on a peel-off backing and come in many configurations, including 1, 8, 14, or 24 labels per sheet. They are widely available from stationery retailers and online shops.
Loading rules:
- Load with the label side in the correct orientation for your printer (see sections above)
- The backing sheet goes through the printer, while the labels stay attached during printing
- After printing, peel each label off and apply
Template matching is critical: Make sure your document template matches the exact product code (e.g., Avery L7163). If the template is wrong, text will bleed over label edges and the whole sheet is wasted. All the major label brands provide free templates for Word, Google Docs, and their own design software.
Continuous Label Sheets
Some printers, mainly laser printers in offices and warehouses, use continuous label stock supplied as a roll or fanfold. It is less common at home but standard in many shipping operations.
Common Problems and Fixes
Labels Printing Blank
Thermal printer: Label is loaded backwards. Flip the roll or fanfold stack. Do the scratch test to confirm which side is printable.
Inkjet/laser: The label sheet is the wrong way round. Flip the stack and reprint. Use the arrow test near the top of this article if you’re unsure which way is right.
Labels Printing Offset / Misaligned
A4 sheets: The template is wrong. Check the product code on your label box (e.g., Avery L7163) and download the matching template from the manufacturer’s website. Use the exact template rather than estimating the layout.
Thermal printer: The printer may need calibration. Hold the feed button for 5-10 seconds to run auto-calibration, depending on the model.
Labels Jamming
A4 sheets in inkjet/laser:
- Load only 5-10 sheets at a time, not the whole box
- Use the manual feed tray if your printer has one (straighter path = fewer jams)
- Check that labels aren’t peeling off the backing. Old sheets stored in a warm place tend to curl and separate
- Confirm the labels are rated for your printer type, whether inkjet or laser
Thermal printer:
- Check that the label guides are snug against the roll
- Clean any adhesive residue off the print head and rollers with isopropyl alcohol
- Make sure the label size in the printer settings matches the actual labels
Labels Smudging
Inkjet: Use labels rated for inkjet printers because they have a coating that absorbs ink quickly. Give them 30 seconds to dry before touching them.
Laser: The print should not smudge. If it does, the fuser temperature might be too low. Set the media type to “heavy paper” or “labels” in the print settings.
Thermal: Thermal labels don’t normally smudge. If the print is faint, increase the darkness setting in the printer driver.
Printer-Specific Quick Reference
HP Printers
| Model Series | Tray | Labels Face |
|---|---|---|
| DeskJet (rear feed) | Back | Up |
| DeskJet (front cassette) | Front | Down |
| Envy (rear feed) | Back | Up |
| OfficeJet Pro | Front cassette | Down |
| LaserJet (cassette) | Front | Down |
| LaserJet (manual feed) | Manual slot | Up |
Epson Printers
| Model Series | Tray | Labels Face |
|---|---|---|
| Expression Home | Rear | Up |
| EcoTank (rear feed) | Rear | Up |
| EcoTank (front cassette) | Front | Down |
| WorkForce (cassette) | Front | Down |
Canon Printers
| Model Series | Tray | Labels Face |
|---|---|---|
| PIXMA TS (rear tray) | Rear | Up |
| PIXMA G (front cassette) | Front | Down |
| i-SENSYS (laser) | Front cassette | Down |
| i-SENSYS (manual) | Manual slot | Up |
Brother Printers
| Model Series | Tray | Labels Face |
|---|---|---|
| HL (laser, cassette) | Front | Down |
| HL (laser, manual) | Manual slot | Up |
| DCP/MFC (inkjet) | Front cassette | Down |
| QL series (thermal) | Internal roll | Printable side up |
Label Buying Guide
For A4 label sheets, always match the product code to what you actually need. These are the Avery codes you’ll see most often in UK shops:
| Labels Per Sheet | Common Use | Example Product |
|---|---|---|
| 1 | Full-sheet labels, shipping | Avery L7167 |
| 2 | Half-sheet labels | Avery L7168 |
| 8 | Large address labels | Avery L7165 |
| 14 | Standard address labels | Avery L7163 |
| 21 | Small address labels | Avery L7160 |
| 24 | Small labels, barcodes | Avery L7159 |
| 65 | Mini labels, pricing | Avery L7651 |
For more help choosing a dedicated label printer, see our guide to the best label printers for small businesses.
Frequently Asked Questions
Do labels go face up or face down in a printer?
It depends on your printer. Most inkjet printers with a rear feed tray require labels face up. Front-loading trays on inkjet and laser printers typically require labels face down. Check your specific model: load a blank sheet of paper, mark the top with a pen, print a test, and see which side the ink appears on.
Can I put label sheets through a laser printer?
Yes, but only if the labels are specifically rated for laser printers. Laser printers use heat (up to 200°C in the fuser), which can melt adhesive on labels not designed for laser use. Always check the label packaging for 'laser compatible' or 'laser safe' markings.
Why do my labels keep jamming in the printer?
Common causes include using labels not rated for your printer type (such as inkjet labels in a laser printer), loading labels the wrong way, overfilling the paper tray, or using old sheets with dry adhesive and peeling labels. Try loading fewer sheets (5-10 at a time), and ensure the labels are flat and not curled.
Which side do thermal labels go in?
For thermal label printers (DYMO, Rollo, Zebra, MUNBYN, Brother QL), the label's printable side (usually the whiter, smoother side) must face the print head. On most desktop thermal printers, labels feed with the printable side facing up. Roll labels should unwind so the printable surface passes under the print head.
How do I know which side of the label is printable?
For thermal labels, scratch the surface with your fingernail. The printable side will show a dark mark from the heat of friction. For A4 label sheets, the label side is the smoother, glossy side with the peel-off backing underneath.